2026-04-28·12 minPUBLISHED
Why we built Intel Force OS
The inbox-tax thesis. Why drafts not sends. Why HR first. The decision to anchor every agent to one invariant.
FIELD NOTES
Operator-grade field notes on AI revenue capture.
Tactical write-ups from the front line of UK service businesses. ROI maths, conversation flows, calendar plumbing — no hype, no theory.
2026-05-12·8 minDRAFT
The £150k revenue leak hiding in your weekend voicemail
Sample maths from three pre-pilot conversations with UK clinics. Where the leakage actually is — and why staff hires don't close it.
2026-05-26·15 minDRAFT
Calendar plumbing for clinics: Outlook, Google, ICS — what actually works
What we learned wiring Outlook + Microsoft Graph through to a multi-tenant scheduling layer. The integration patterns we kept and the ones we threw out.